STOLEN CARD

LOST OR STOLEN CARD

Report a lost or stolen card
United States: (844) 540 8255

1. CALL US AT ANY TIME

We’re available by phone to help you

2. DEACTIVATE YOUR CARD

An Blxck Capital® by Epay Prepaid Mastercard® Card representative will deactivate your lost or stolen card immediately. In the event your card was stolen, this may help prevent fraud.
If you are abroad a Mastercard® representative will deactivate your lost or stolen credit or debit card and then notify Blxck Capital® by Epay Prepaid Mastercard® Cardimmediately.

3. GET A NEW CARD

Blxck Capital® by Epay Prepaid Mastercard® Cardwill work with you to replace your card and ship it to you within 24 to 72 hours.

Get emergency cash and a replacement card

When you are traveling, Mastercard® will help. Mastercard® will block your card (if the card number is known) and connect you with Blxck Capital® by Epay. Then, following Blxck Capital® by Epay Prepaid Mastercard® Cardapproval, you can also get an emergency card replacement within one to three business days. *Alternatively we can arrange for cash to be available at a location near you, usually within hours of Blxck Capital® by Epay Prepaid Mastercard® Cardapproval.

*Some restrictions/limitations apply